Pricing
Three plans by room count, with published prices. Seasonal properties switch to a lower standby rate off-season instead of going dark.
Plans
All plans share the same platform. They differ in the modules, automation capacity and support included. Prices in EUR, excluding VAT.
€599 / month
€899 / month
Custom
Annual billing saves 10%. Optional extras, such as your own AI host or mail host, are quoted on request.
Season & Standby
A seasonal property does not need the full platform twelve months a year, but it should never go dark: next season’s direct bookings arrive during the off-season. LuminaOS runs as one continuous account that changes mode instead of churning.
The full platform at your plan’s normal rate, for your operating months.
Your storefront stays live (website, booking engine and payments, channel sync, off-season marketing and full data retention) while on-site operations, ERP/HR processing and the robotics fleet hibernate.
| Plan | Active / month | Standby / month |
|---|---|---|
| Boutique | €599 | €259 |
| Pro | €899 | €419 |
| Enterprise | Custom | By quote |
Transitions are scheduled and automatic, never a cancellation, and reactivation is instant with no re-onboarding fee. For a hotel open six months a year, Boutique comes to €5,148 a year (6 × €599 active plus 6 × €259 standby), before the 10% discount for a two-season commitment.
Onboarding
Software and hardware are set up in different ways, so they have separate models. They run in parallel: go-live is the longer of the two timelines, not the sum.
| Plan | Software setup (one-time) | Lead time |
|---|---|---|
| Boutique | €900 | 2 to 3 weeks |
| Pro | €2,400 | 4 to 6 weeks |
| Enterprise | Scoped per project | 8 to 12 weeks |
Covers data migration, website build, booking engine and payments, channel sync, ERP and (Pro and up) HR configuration, AI Concierge setup and staff training. Setup is waived or halved on an annual or two-season commitment.
Hardware is matched to how you acquire it. Outright purchase is a one-time install of roughly €450 for the site survey and mobilisation, plus €100 per cleaning robot and €150 per AI kiosk. Under Robotics as a Service it is a single deployment fee from €500 per site, covering 24 to 72 hours of installation, mapping and training. Procurement and shipping take 14 to 60 days.
Robotics as a Service
Hardware, maintenance, spares, repairs, consumables and 24/7 support in a single fee, separate from the software subscription. Off-season it drops to a low standby fee for storage and pre-season readiness.
| Unit | Active / month | Off-season / month |
|---|---|---|
| Cleaning robot | €241 | €60 |
| Walk-behind scrubber | €265 | €66 |
| Window robot | €71 | €18 |
| Pool water cleaner | €229 | €57 |
Robotics prices include 21% Dutch VAT; VAT treatment outside the Netherlands is confirmed per jurisdiction. Example: 4 cleaning robots, 2 window robots and 2 walk-behind scrubbers cost €1,624 a month in season and €405 a month off-season.
FAQ
Six months on Boutique and Pro, twelve months on Enterprise.
Yes. Annual billing saves 10%, and a two-season commitment (season, standby, season) qualifies.
Software prices exclude VAT. Robotics prices include 21% Dutch VAT; for clients outside the Netherlands, VAT treatment is confirmed per jurisdiction.
Yes. Every machine is available outright as well as under Robotics as a Service. We do not offer short-term or monthly equipment leasing.
Comparable consolidation-and-automation offerings report payback in about 4 to 6 months. We treat that as a planning expectation, not a guarantee, and model it against your own numbers in the demo.
Two to three weeks on Boutique, four to six on Pro and eight to twelve on Enterprise. Robot deliveries add 14 to 60 days, in parallel with software setup.
Next step
Tell us your room count, season and automation plans, and we will model the cost and return before any commercial conversation.
